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Patient Satisfaction and HCAHPS Scores

How To Improve Patient Satisfaction and HCAHPS Scores: Actionable Ideas & Examples

Ninety-two percent of healthcare consumers feel improving the patient experience should be a top priority for providers, but only 9 percent of providers say they could successfully offer the experiences these consumers are expecting.

Poor patient experience and outcomes can negatively affect your HCAHPS scores, but making changes is easier than you think. This guide will give you actionable steps you can take today to start improving your patient satisfaction and HCAHPS scores.

In this guide, you'll:

  • Get four ideas you can implement right now to raise your HCAHPS scores and improve patient experience
  • Receive real-life examples from several hospitals to inspire you
  • Learn the five simple changes that can improve doctor-patient communication

Ready to improve your HCAHPS scores? Complete the form to get started.